- Sanitary Engineering
- Water & Sewer
- Customer Service
After Hours Emergency Please Call (911) - Please Give Detailed Statement.
Customer Service: 937-440-5653 (During Customer Service Office Hours - See Below)
Transfer Station: 937-440-3488 (During Transfer Station Office Hours - See Below)
Construction Engineering: 937-440-5653 (During Customer Service Office Hours - See Below)
CUSTOMER SERVICE OFFICE HOURS
- Monday through Friday from 8:00 am to 5:00 pm
- Office is closed on Saturday and Sunday.
- CALL: 937-440-5653 (During Office Hours Only)
- New Year’s Day
- Martin Luther King Day
- President’s Day
- Memorial Day
- Independence Day
- Labor Day
- Columbus Day
- Veteran’s Day
- Thanksgiving Day
- Christmas Day
- Nonpayment Fee: $35.00
- Premise Visit Fee: $25.00
- NSF Check Fee: $35.00
- Swimming Pool Sewer Credit: $30.00
- Sod Watering Credit: $20.00
AFTER HOUR PAYMENTS
We have a 24 hour night deposit box located on the east side of the Miami County Safety Building at 201 West Main Street.
Also, we have a deposit box located on the right hand side of the door at the Sanitary Engineering Office. This box is only accessible Monday through Friday 6:30 am to 6:00 pm and on Saturday 7:00 am until 2:30 pm.
Now accepting AutoPay (ACH) payments.
Complete the ACH form below and submit to our office with a voided check. Please contact our office with any questions. It usually takes one to two months for ACH deductions to begin.
ONLINE PAYMENT SYSTEM
Our Water and/or Sewer customers will need to create an account with a username and password.
Note: There is a convenience fee that is applied when paying through Point N Pay that is paid to them, NOT to Sanitary Engineering. If you have problems signing up on the system, please call the office at 937-440-5653, Monday through Friday from 8 am to 5 pm.
If you intend to complete one of the forms below electronically, please first download the document to your device. Then complete the appropriate fields and save the document. You can then e-mail the saved document to our Customer Service department.
Business Water/Sewer Customer Form (PDF)
Residential Water/Sewer Customer Form (PDF)
Water/Sewer Agreement for Rental Property Owners (PDF)
ACH Form for Water and Sewer Payments (PDF)