COVID-19/Coronavirus Update

The Sanitary Engineering Department is actively monitoring the COVID-19/Coronavirus outbreak to ensure a safe and secure facility for the public and all staff. 

For more information regarding COVID-19 in Ohio please visit: www.coronavirus.ohio.gov 



Miami County Sanitary Engineering Office

As of May 26, 2020, the Miami County Sanitary Engineering Office is open to the public. We ask that if at all possible the public limit their trips into the office and utilize one of the payment methods listed below. 

The Sanitary Engineering Office will be available by phone Monday – Friday from 8:00 a.m. – 5:00 p.m. Payments may be made through our website, over the phone or mailed to our office at 2200 North County Road 25A, Troy, Ohio 45373. Customers may also use our payment drop box located by the entrance to the Sanitary Engineering Office, Monday – Friday from 6:00 a.m. – 6:00 p.m. or Saturdays from 7:00 a.m. – 2:30 p.m. There is also a 24 hour payment drop box available by using the depository box located on the east side of the Safety Building entrance doors, 201 West Main Street, Troy, Ohio 45373. Please contact our office by phone to transfer utility service.

Phone: 937-440-5653

Online Payment Website: www.miamicountyohio.gov Select “Government”, then “Sanitary Engineering”, “Water & Sewer” and finally “Online Payment System”

Or by clicking the link below:

Online Payment System


Miami County Water and Sewer Customers 

On May 5th, the Ohio Environmental Protection Agency, along with the Ohio Department of Health issued recommendations for water supply flushing for reopening of buildings under statewide COVID-19 transition plan. The information can be found by clicking the following link: https://epa.ohio.gov/Portals/28/documents/pws/guidance-for-premise-plumbing-water-service-restoration.pdf

We appreciate your assistance during this difficult time.